Reviews
This practice has refined the process of requesting appointments and care. I have always received responses and know how to access care from the surgery. Reports from other practices have made me realise how lucky I am. I am looking to move house and would ensure I remained in their catchment area.
Was seen by Dr Tim Bates. I rarely write reviews but felt compelled to write this as I was so impressed with the care and attention I recieved. Very friendly and took his time explaining his opinion and reasoning. Despite being in there for about 5 mins I never felt rushed. In fact I felt like he had all the time in the world for me. Also shook my hand as I went in. Nice touch.
(I am NOT a current patient but there is no option on your page for this option)
I have been trying for 10 months to register with this practice. They had a temporary list closure from last May and I'm told by rather unhelpful receptionist that there are no current plans for the review of this. I know many people that are patients that have moved out of area that were registered. Surely they must regularly review this situation but I'm told there are currently no plans to.
Very disappointed by the way I was spoken to by the reception staff.
Despite this, the doctors are awesome.
I gave four stars for the reception service - the staff fully deserve five stars, but the physical location and layout of the reception area can cause problems, although the staff have the matter under constant review.
The list at this surgery is closed at present - so hears hoping Forte House Surgery can move onto more spacious premises and expand this excellent mix of talent and care
Resources
Short link to review Fort House Surgery: http://iwgc.net/ecajw